Foodservice in Healthcare: The Challenge

The healthcare industry has diverse foodservice needs. A single hospital may have a variety of food outlets, including patient feeding, cafeterias, and vending kiosks, each of which operates very differently from the other.

In addition to having multiple outlets to serve, the needs of the patient and their guests change over time. The ability to serve consumers at multiple life and recovery stages requires a steadfast knowledge of nutrition, the healing process, and the healthcare industry as a whole.

Foodservice in Healthcare: The Remedy

KeyImpact’s Healthcare Segment Specialists understand all the nuances of these industry-unique food outlets. Certified nutritionists back our Healthcare Team, ensuring that the recommendations made suit your patient’s evolving needs.

Add their expertise to our Sales Team’s knowledge of consumer behavior and complete portfolio of products from leading Manufacturer Clients, and you have full-service foodservice for healthcare that delivers cost-effective, pinpointed solutions.

Serve Well to Get Well

Whether you work for an acute care hospital or a long-term care nursing home, our personalized product sales and supply chain services provide your patients and visitors with an array of menu options that satisfy, nourish, and comfort.

KeyImpact has a deep understanding of, and solid relationships with, the supply side of the healthcare industry. This ensures that we’re able to provide you with relevant, business-building solutions at a low cost to your operation, regardless of whether it’s contract managed, part of a Group Purchasing Organization (GPO), or an independent.

Why KeyImpact for Healthcare?

  • Segment expertise across Sales, Culinary, and Marketing
  • Product and category expertise in both food and packaging & supply
  • Assistance with menu planning, cost analysis, nutritional guidelines, and cross merchandising
  • Supply chain expertise to drive compliance

Meet KeyImpact’s Healthcare Industry Leaders:

Robbie Sterling

VP Healthcare

Robbie joined KeyImpact in 2010 with the merger of KeyImpact Sales and Southwest Foodservice. After serving in various leadership positions, Robbie then joined the newly formed Region Chain Division. He is currently VP of Healthcare.

Robbie is a graduate of Western Texas College with a background in agriculture. He has a passion for understanding the latest trends & techniques that bring value to our industry and promote long-term sustainability of our vital resources.

Robbie Sterling can be reached at

Chuck Spencer

VP Non-Commercial Sales

Chuck began his career in foodservice in 1983 at J&J Snack Foods and worked at High Liner Foods, formerly Icelandic USA, until 2014.

Chuck’s extensive foodservice experience of 30 plus years and his relationships within the Food Management and Group Purchasing segments bring great value to the KeyImpact Team, our Customers and our partnered Clients.

Chuck attended St. Joseph’s University, Penn State University, and the University of Central Florida. In addition, Chuck is a graduate of the National Fisheries Institute’s “Future Leaders” Program.

Chuck Spencer can be reached at

Partner with a healthcare foodservice provider who cares about your business. Reach out to KeyImpact today!