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Press Releases & Trade Announcements

Key Impact Sales & Systems, Inc. Announces Succession Plan Implementation

Posted: June 3, 2020

One of the vital responsibilities of a Chief Executive Officer (CEO) is to build a great team by developing others, all the while creating a bench for succession planning. This thought process has served as a building block of KeyImpact throughout my entire 40-year career.

In saying that, it is with a mixture of happiness, content, and gratitude that we write this announcement to let you know that I have decided to step out of my CEO role to serve KeyImpact in more of an advisory role, specifically, Client Relations and Mergers & Acquisitions, for the next year.

Please know that you are being left in the best of hands as it is my pleasure to announce that effective June 15, 2020, Neil Johnson will become CEO of KeyImpact; Joe Hargadon will become President. Colin Quinn will remain Chief Financial Officer (CFO).

Neil began his KeyImpact career in 2012. Most recently, Neil was in the role of Chief Operating Officer (COO) and before that served as our Chief Information Officer (CIO). Through his leadership, collaboration, and partnership across the organization and with our valued clients, Neil has been instrumental in the design and implementation of many of our core systems, analytical methodologies, and operational controls. Prior to joining KeyImpact, Neil spent 17 years with Fisher BioServices (formerly McKesson BioServices) organization, where he led many high performing teams of IT, manufacturing, and Six-Sigma professionals. Neil has been a key contributor to KeyImpact’s success, as well as that of our industry’s, and is more than ready, willing, and capable of taking the reigns as CEO; we wish him continued success in building KeyImpact.

Joe joined the KeyImpact family in 1994 and has been instrumental in helping to propel KeyImpact forward. With his industrious nature, he contributes a wealth of knowledge about the foodservice industry and is a valuable asset to Clients and Customers. Joe has held many positions and growing responsibilities as we expanded; we are humbled to have Joe accept this role and know that he will continue to lead us forward.

Colin joined us in 2017, bringing with him many years of experience in financial leadership both outside and within the foodservice industry. Colin continues to be a key player in our organization.

KeyImpact was built on a culture of transparency and opportunity. Our company is in a good place, our industry is ever-changing, and both Neil and Joe deserve the chance to take KeyImpact to the next level.

It has been an absolute honor and privilege to serve as your CEO, and look forward to KeyImpact’s continued success with Neil, Joe, and Colin at the helm.

Please join me in congratulating Neil and Joe, wishing both of them the best of luck in their new roles.

Thank you for all you do every day,

Dan Cassidy, CEO